Privacy Policy

1. Introduction

This Privacy Policy explains how Motivoriginal Lda (“we”, “us”, or “our”) collects, uses, and protects personal data when you use Springloop (the “Platform”).

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.

2. Data Controller

For most personal data processed through the Platform:

• Motivoriginal Lda acts as the data controller for account and platform-related data
• Users who host sessions act as data controllers for recordings and participant data within their sessions

3. Personal Data We Collect

4. How We Use Personal Data

We use personal data to:

• Provide and operate the Platform
• Enable video calls, scheduling, and recordings
• Process payments and manage subscriptions
• Generate AI-based summaries and insights
• Improve performance, security, and user experience
• Communicate with users

5. Legal Basis for Processing (GDPR)

We process personal data based on:

• Contractual necessity — to provide the Platform
• Legitimate interests — to improve and secure the Platform
• Consent — where required, particularly for recordings

6. Recordings and Data Roles

For recorded sessions:

• The session host is typically the data controller
• Motivoriginal Lda acts as a data processor, processing data on behalf of the host

Users are responsible for:

• Informing participants that recording is taking place
• Obtaining any required consent under applicable laws

We do not verify whether consent has been obtained.

7. Data Sharing

We may share personal data with:

• Stripe (payment processing)
• Cloud infrastructure providers (e.g., hosting and storage in the EU)
• Service providers supporting analytics, monitoring, or communication

We do not sell personal data.

All third-party providers are required to process data in compliance with applicable data protection laws.

8. Data Storage and Location

• Data is stored within the European Union, including infrastructure hosted by Hetzner
• We implement appropriate safeguards to protect personal data

9. Data Retention

We retain personal data only as long as necessary:

• Account data → until account deletion
• Payment data → as required for legal and accounting purposes
• Recordings → until deleted by the user or according to retention settings

Users are responsible for managing retention of their recordings where applicable.

10. User Rights (GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent (where applicable)
• Request data portability

To exercise your rights, contact us at: [Insert Email Address]

11. Security Measures

We implement appropriate technical and organizational measures, including:

• Encryption in transit (HTTPS)
• Access controls and authentication
• Monitoring and logging

However, no system is completely secure, and we cannot guarantee absolute security.

12. AI Processing

The Platform may process data using AI to generate:

• Summaries
• Notes
• Insights

These outputs:

• Are automatically generated
• May not be fully accurate
• Should not be relied upon without verification

Unless explicitly stated otherwise, user data is not used to train general AI models.

13. Cookies

We may use cookies and similar technologies for:

• Authentication and session management
• Performance and analytics
• Improving user experience

You may control cookies through your browser settings.

14. International Data Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)
• Use of compliant service providers

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify users through the Platform or other appropriate means.

16. Contact

For any questions or requests regarding this Privacy Policy: